Don’t recommend - Anonymous employee GenScript Employee Review

1.0
23 Mar 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing much. Just rather friendly colleagues, and can go back on time once work is done for the day.

Cons

Extremely toxic work environment. Colleagues are friendly but not the most helpful. Ask them a question and they don’t even bother helping much, just bare minimum. Can be overwhelming for new staff, as they want to learn as much but feels like they are annoying the senior staff when they ask questions, as they are always gathering around and chitchatting in other departments. Supervisors will shout at you if you are slow at your job, even if you are new and still trying your best to learn. No empathy at all from bosses. Don’t bother applying if you are not fluent or good in chinese as everything is chinese there including their system.

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GenScript Response
2y
Thank you for your feedback, and we genuinely regret hearing about your negative experiences with your colleagues and supervisor. We understand the impact negative experiences can have on one's well-being and professional growth, and we sincerely apologize for any distress caused by the interactions you've described. Creating a supportive workplace is a priority for us. Your comments regarding the lack of helpfulness from colleagues and seniors do not align with the standards we strive to uphold. We take these concerns seriously and will look into the claim internally to ensure a positive experience for all employees. At GenScript, we are committed to fostering an inclusive corporate culture, and we value our employees' feedback and suggestions for continuous improvement with anonymous feedback platform and professional HR team available for employee to reach out to better understand and address concerns.

Explore other reviews about GenScript

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Good diversity, ability to move up, jam-packed training/on-boarding process, happy and helpful coworkers.

Cons

Sometimes they can be slightly unorganized, but it’s minimally impactful to me.

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I feel very fortunate to have joined GenScript. Over the past 20 years, I have not worked at many companies—this is only my eighth—but it is truly the best position I have had in my career so far. The working environment is relaxed and supportive, my colleagues are friendly and collaborative, and my manager is genuinely caring and attentive to the team. What makes GenScript especially outstanding is its strong culture of innovation, integrity, and commitment to excellence. The company not only delivers high-quality products and services, but also invests in its people, encouraging professional growth and recognizing individual contributions. There is a clear sense of purpose in the work we do, and it is motivating to be part of an organization that strives to make a meaningful impact in the industry. While I cannot speak for everyone’s experience, I can say that I am truly happy working here and feel proud to be part of such a great company.

Cons

Like any growing company, there are still areas for improvement. Communication across teams and regions could sometimes be more streamlined, and processes may not always be fully standardized, which can occasionally lead to inefficiencies. In addition, as the company continues to expand rapidly, workload and priorities can shift quickly, requiring employees to stay flexible and adapt to changes. There may also be opportunities to further enhance career development pathways and internal communication to support long-term growth. Overall, these are common challenges in a fast-growing organization, and there is clear effort from leadership to continuously improve.

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GenScript Response
1mo
Thank you for taking the time to share such thoughtful feedback and for being part of the team. We’re truly glad to hear that your experience has been positive and that you’ve found the environment supportive, collaborative, and meaningful. It’s especially great to know that you feel proud of the work and the impact we’re making. We also appreciate your balanced perspective on areas for improvement, including communication and development opportunities, as this helps us continue to grow. Thank you for your continued contributions to GenScript.
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