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      GenScript

      Engaged employer

      GenScript Reviews

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      3.2

      58% would recommend to a friend

      (266 total reviews)

      Frank Zhang and Sherry Shao

      60% approve of CEO

      52% positive business outlook

      Ratings by category

      3.3

      Career opportunities

      3.1

      Culture and values

      3.0

      Compensation and benefits

      2.9

      Diversity and inclusion

      2.8

      Work/Life balance

      2.8

      Senior management

      GenScript has an employee rating of 3.2 out of 5 stars, based on 266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GenScript employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical and biotechnology industry (3.5 stars).

      Reviews by job title

      266 reviews
      1.0
      10 Jun 2022

      Do not apply!!

      Technical account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The other UK TAMs are great.

      Cons

      Sales role, not technical role, Unprofessional management, Unprofessional HR team, Expected to work all hours, Inadequate training, No flexibility, No support, Untrustworthy managers, Tested at every given opportunity, Unrealistic KPIs that are held over your head, Conversations not kept confidential, Naming and shaming emails circulated

      avatar
      GenScript Response
      5mo
      Thank you for taking the time to share your perspective. We recognize that your experience in 2022 did not reflect the standards we strive for, and we sincerely regret that. Since then, we have made significant improvements, including a new HR team, enhanced training programs, and the implementation of an Applicant Tracking System to ensure a more transparent and respectful process. Your feedback has helped guide these changes. If you have additional suggestions or concerns, please feel free to reach out to us at HR.EU@genscript.com. We hope that if you engage with us again in the future, you will experience these improvements firsthand.
      4.0
      26 Mar 2026

      Fast paced

      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked here for a few months now (and in life sciences for a long time) and I've been pleasantly impressed. Compared to many large US corporations they are very fast moving in terms of executing ideas, products and pivoting strategy. Compared to many EU corporations they are flexible, the culture is much more driven towards hard work and success and we're missing all those layers of bureaucracy that poor performers and middling managers often hide behind. I've never worked for any company where everyone is so very polite, helpful and so direct at the same time and I can see why some people would struggle with such a culture. If you're prepared to work hard and execute your ideas, you often have the freedom to do so here. I'm not a Mandarin speaker, but I've had no issues with the onboarding process (other than usual IT ones and they were super happy to help, in fact I do need to mention just how incredibly helpful their IT is consistently!)

      Cons

      That level of directness will be difficult for many people, you are expected to execute, take responsibility and show results. If you do not, the fast moving organization will also move fast to remove you. I feel some people will struggle with such pressure and others will thrive on it. However, if you're someone who wants to get things done and is happy to be challenged, you'll get on well here.

      avatar
      GenScript Response
      1mo
      Thank you for your review and honesty. As we are a growing company, we are more fast-paced, but do hope that employees feel the same as you in that they are given the freedom to execute their ideas.
      4.0
      18 Jul 2024

      Hardworking, good environment

      Technical account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good place to develop professional skills

      Cons

      Lots to learn: need to be the right fit to excel

      avatar
      GenScript Response
      5mo
      Thank you for sharing your feedback and for highlighting the positive aspects of working at GenScript. We’re glad to hear that you find our environment supportive for professional growth. We understand that there is a lot to learn, and we strive to provide resources and training to help our team succeed. Your input is valuable, and we appreciate your commitment and hard work.
      Viewing 1 - 3 of 266 Reviews
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      ReviewsGenScript reviews

      Glassdoor has 299 GenScript reviews submitted anonymously by GenScript employees. Read employee reviews and ratings on Glassdoor to decide if GenScript is right for you.