I learned a new industry and was able to keep abreast of changes in communications technology - Call Center Customer Service Representative General Dynamics Information Technology Employee Review
They never hire permanent staff--you will be a "permanent" temp at best which means that when upper level management chooses to route hiring to other call ceneters in distant cities you will be S.O.L..
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Extremely basic benefit offerings. There also seems to be a very wide chasm between GDIT internal (management/corporate) and front-line staff who are focused on the contract.