Build your career at Genworth - Anonymous employee Genworth Employee Review

5.0
4 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've been working at Genworth for just over 5 years and I feel I'm in a good position to review the company. Genworth offers a supportive and collaborative environment where employees are encouraged to bring innovative ideas to the table. Here's why I think Genworth is a great place to work: 1. Career Development Opportunities: Genworth is dedicated to helping employees grow professionally. The company offers ample opportunities for skill development, mentorship, and leadership training. If you're looking to advance your career, Genworth provides a clear path with support from management at every step. 2. Work-Life Balance: One of the biggest highlights is the genuine emphasis on work-life balance. I enjoy the hybrid work model and the office is designed with employees in mind. Managers make it easy to balance personal life with professional responsibilities. 3. Inclusive and Diverse Culture: Genworth fosters an inclusive culture where diverse perspectives are valued. From Employee Resource Groups (ERGs) to diversity initiatives, the company is committed to creating a workplace where everyone feels they belong. 4. Strong Leadership and Clear Vision: The leadership team is transparent and communicates the company's vision clearly. They actively engage with employees, listening to feedback and making adjustments where needed. It’s motivating to work for a company that has a clear purpose and strategic direction, especially in providing solutions for aging populations. 5. Benefits and Compensation: The benefits package is comprehensive, with competitive pay, robust health benefits, generous CTO, and a strong 401(k) matching program. The company also offers wellness and healthcare resources to help employees maintain a healthy lifestyle. 6. Meaningful Work: At Genworth, you're not just working for a company; you're making a difference in people’s lives. Whether it’s through long-term care insurance or helping families plan for the future, the work we do has a real impact.

Cons

Glassdoor says I need to enter cons to submit this review but none come to mind.

Explore other reviews about Genworth

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Nice people with inclusive culture

Cons

No cons during summer internship

1.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and incentives. Annual 40hrs VTO, 20 hrs CTO, fitness reimbursement, plus more.

Cons

Overly convoluted policies, claims, and procedures that were rarely paid out/handled correctly. This is due to claims reps and customer service reps not ever being fully equipped to perform their jobs correctly. The training and mentoring given does not (can not) cover enough. While in training you are told you’ll understand once you are “on the floor” but once on the floor, senior members of the team will tell you that you will never really get it. You are left to depending on a single person in a 15-20 team that is suppose to help. This ends up meaning you have claims to process and to figure out what to do, you have to stand in a virtual line with your questions. Turnover is extremely high and soon after becoming an employee you see why so many people leave the CSR and SCR roles. On top of not knowing how to accurately do you job, your performance is heavily measured/scored. The CEO and head HR manager knows this is an issue, their solution when asked was “AI will help”. After 1.5 years working for the company more than half my training class of 15 had already left. If you need an entry level job that pays well for relatively no experience you’ll be fooled by this one unless you are ok with not knowing what you are doing and potentially causing financial hardship for elderly people.

See reviews by: Helpful|Rating|Date|All