Middle of the road service job - Customer Service Associate Getty Images Employee Review

3.0
8 Apr 2020
Recommend
CEO approval
Business outlook

Pros

Good working hours, relaxed atmosphere Kitchen with Fresh water and well stocked. Generous welcome merch. Interesting products and projects.

Cons

Atmosphere of closeness is not cultivated for entire office as a whole. But rather on a team by team basis. Atmosphere is more so competitive than anything else to get the best sales stats by the end of the year. Issues to troubleshoot are very basic and someone looking for a challenge will quickly become bored unless they're hired directly/promoted into a Senior CSA role or a CSM role. Management at team level is hit and miss. Tendancy for people in certain roles to get high off their own self importance. If you have a sales profile Getty is for you otherwise probably not.

Explore other reviews about Getty Images

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- fun culture where you get to hear talks by photographers - adopts new technologies relatively early in the game - a really great place to learn and grow as a developer

Cons

- can handle shifts/re-orgs poorly with communication, leaving employees feeling unheard and unvalued.

1
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Getty Images Response
4w
Hello! Thank you for your review! We’re really glad to hear that you have a positive view of our culture, particularly the opportunity to engage with photographers and our adoption of new technologies. It’s also great to know that you found our environment supportive with opportunity for growth - we always aim to ensure employees feel that they can learn and grow within their role, and others. We also appreciate your feedback regarding communication during shifts and reorganizations. We recognize that periods of change can be challenging, and it’s important that our communication is clear, consistent, and inclusive so that employees feel heard and valued. We will work to continue to uphold our Leadership Principle of being trustworthy, transparent, and honest. If you have any other feedback you'd like to share, please feel free to email me at sarah.dudley@gettyimages.com
3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

WFH, good overall culture. Good people.

Cons

Leadership has been slow to stay current and modern in the workplace. The business is straddled with debt from a pervious investment company that had bought Getty and gutted it. Future is uncertain.

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