Pros
Great coworkers. That is all.
Cons
The 5 star reviews are posted to bury poor reviews. Shoddy work too. The last collection of 5 star reviews were all posted on the same day after a bunch of bad reviews. Underpaid. You do not get paid for stat holidays or overtime. No work life balance, days off are during the week because weekends have the best pickup rate. You have to ‘earn’ Saturdays and Sundays off by hitting unrealistic targets. Felt very experimental when I was there with so many drastic changes to procedure, seemed like they didn’t know what they were doing. A lot of reps went without breaks because of their back to back calls, which the CEO vehemently denies. CEO is quick to yell at employees. They make you sign a contract that you’ll give 4 weeks notice before quitting, but have fired people almost immediately after they put in their notice. Crazy turnover, I can name no former employees that were happy there. For a company that claims to be progressive, they do not care at all about their employees mental wellbeing. Their reddit reviews will show you how much they actually care about students too.
