Pros
Pay, Benefits, Hard-working production team, Account Managers that truly care about the customer and advocate for them. Providing help and support to some of the top companies in the world.
Cons
Greif aims to be a top-performing global customer service company, guided by values like Personal Accountability and Respect for Others. These principles inspired me to become a Customer Service Representative. However, within two months, I found discrepancies between the company's ideals and practices, especially at the Alsip plant, where there was a lack of support and a toxic work environment. Despite Greif's overall reputation, these issues made it difficult to continue. I resigned in November, promising to stay for three months until they found a replacement. Similarly, my colleague, who started with me, also resigned, citing concerns for her mental well-being. Lack of accountability, Indifference/Lack of Concern for customer needs and hardships, Unsupportive leadership that seems to be more concerned about Financials versus doing the right thing. Having to constantly apologize to customers for not meeting standards/expectations.
