Pros
I look forward to going to work every day and have the opportunity to work on interesting challenges that will impact hundreds of thousands of Americans. We get to partner with SMBs and help ensure they can concenrate on running their business. There is never a dull day or moment. Finally, I love the peeps I work with and I've heard us best described as "excellence without ego". - Fast moving pace (if you are coming from a large company, this will be jolting). - Product offering expands every month and TAM growing. - Genuinely nice co-workers who care/love our customers.
Cons
The inherent nature of an earlier stage company is that our work is never done. This is not for everyone so come eyes wide that we work and play hard. - Don't expect things to be perfect, but do expect to be part of the solution (maybe a pro). - Like anywhere, there is a need for ruthless prioritization so not everything you can hope to accomplish is feasible. - Don't expect a "career ladder" mapped out for your next 3-5 years. Most roles that will exist in 12 months don't exist today.