Question 1

Does Gusto pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Gusto employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Gusto. This rating has improved by 1% over the last 12 months.

Question 2

How satisfied are employees working at Gusto?

Accepted Answer

44% of Gusto employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Gusto 3.3 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

Question 3

What are the top reviewed jobs at Gusto?

Accepted Answer

Software Engineer (61), Benefits Specialist (24), Customer Service Representative (24), Payroll Specialist (22), Sales (22), Account Manager (20), Account Executive (17), Customer Care (15), Customer Care Advocate (14), Senior Software Engineer (12), Outbound Sales Representative (11), Recruiter (11), Benefits Advisor (10), Customer Advocate (10), Customer Success Manager (9)

Question 4

What are the pros of working at Gusto according to real employee reviews?

Accepted Answer

"Great people and a mission you can stand behind!" ((in 139 reviews)); "Long standing business that isn't going anywhere They aren't afraid of change They listen to employees for the most part Great benefits" ((in 124 reviews)); "Great people and teams" ((in 30 reviews)); "Everyone is friendly" ((in 29 reviews)); "Unlimited PTO and incredibly difficult to get fired (if you consider that a "pro")." ((in 27 reviews))

Question 5

What are the cons of working at Gusto according to real employee reviews?

Accepted Answer

"Low Pay comparatively" ((in 58 reviews)); "Data Science has a reputation for good managers." ((in 40 reviews)); "Poor leadership and company culture" ((in 39 reviews)); "4) Poor management" ((in 35 reviews)); "Saying training is poor is being generous." ((in 32 reviews))

Question 6

What are employees saying about Gusto redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gusto redundancy and their outlook for job security at Gusto in 2026.

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Great coworkers and team culture, but narrow focus on AI

Great people and flexibility, but many new initiatives

Great culture and free lunch make it worthwhile

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