Great leaders, unified vision. - Small Business Advisory Gusto Employee Review

5.0
4 Nov 2015
Recommend
CEO approval
Business outlook

Pros

When you work as hard as folks at Gusto and maintain such an energetic and upbeat work environment, it says a lot about the culture here and the dedication to preserving its integrity. This is a special place to work and it's a privilege to come here every day.

Cons

At times, there's misalignment cross functionally, but that's more a symptom of being a burgeoning start-up than anything else. There's no shortage of effort to stay on the same page but sometimes it's just very difficult to do so.

Explore other reviews about Gusto

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

1.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Free food Cool people in sales org Middle Management is cool

Cons

The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

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