Dull - Sales Associate H.Samuel Employee Review

Such a strong focus on hitting KPIs on selling insurance and hitting targets, but without any proper training on how to do so. More junior colleagues of mine would simply lie to customers about what their cover would include so as to manage to get the insurance added to the sale. Rota was written by hand in pencil and constantly changed, so unless you had photographic evidence of the agreed rota you would have to rearrange your plans to come into the store. Manager would have favourites and be unprofessional, when I came to her with some issues on her leadership and organisational skills she ended up crying, and I had to apologise?