Workload was too much - Integration Analyst HHAeXchange Employee Review

4.0
16 Dec 2022
Recommend
CEO approval
Business outlook

Pros

The atmosphere within colleagues is pleasant and productive. The company offers good benefits such as insurance, covering some of the cost to return to school for bettering yourself within the role, paid travel for corporate events etc.

Cons

Too many changes being done on the decision-making side that increased work with less time to complete. This also increased the tickets received from providers since the providers themselves had little time to train for the system updates. This was especially frustrating when it came time for the providers to bill.

Explore other reviews about HHAeXchange

5.0
20 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart, driven people; mission-driven space; room to grow and build.

Cons

Change can create ambiguity; pace isn’t for everyone.

1.0
24 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some amazing people within this company that truly believe in the culture and mission this company used to represent. They are the only reason the customers are still being served in a meaningful way.

Cons

Failed launches. Misrepresented sales. products that break and cost their customers $$ in losses. More concerned about showing profitability than taking care of the customer - stopped pretending to balance the two years ago. Senior leadership is 100% committed to themselves and no one else. The company’s moral compass is completely lost. And lastly, they’ve specialized for years now at reducing staffing levels without properly forecasting how that impacts the customer and the services they require us to perform in order to use a shotty product.

3
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