Very Open Communication - Customer Success Manager (CSM) Harness Employee Review

5.0
11 Aug 2023
Recommend
CEO approval
Business outlook

Pros

The company prides itself on being transparent. The open all hands and level of communication is second to none.

Cons

Fast pace, lots of moving parts. Process is lagging.

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Harness Response
2y
Thank you for taking the time to share your thoughts on your experience with our company. We greatly appreciate your feedback. We're glad to hear that our commitment to transparency and open communication has made a positive impact on your perception of the company. On the other hand, we acknowledge your concerns about the fast pace and the complexity of our operations. We understand that managing a multitude of moving parts can be challenging, and we're continuously working to improve our processes to ensure smoother operations and better efficiency. Thank you again for sharing your feedback

Explore other reviews about Harness

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Executive Transparency Fast Pace of Innovation Benefit & Wellness Programs Leadership Space Employee Engagement

Cons

Pace may not be for everyone, there is a lot of work to do. Scaling to become a mature company can be challenging at times.

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Harness Response
1mo
We’re glad you had a positive experience with our teams and appreciate you taking the time to share your feedback.
2.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

nice experience nice exposure to tech

Cons

few mean folks performance pressure

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