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      HarperCollins

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      HarperCollins reviews

      Low Pay, Favoritism, No advancement - Customer Service Representative HarperCollins Employee Review

      2.0
      14 Jul 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      37.5 hour weeks, summer hours, 3 weeks vacation and one week personal time,

      Cons

      Managers play favorites in this department, they treat the employees in this critical role like children.Many polices are not clear.

      Explore other reviews about HarperCollins

      5.0
      20 Mar 2026
      Web producer
      Recommend
      CEO approval
      Business outlook

      Pros

      - great people to work with - wonderful opportunity to get your foot in the door for those early in their careers - good benefits - remote options

      Cons

      - annual raises are usually the bare minimum - lots of restructuring among teams and departments

      5.0
      23 Jun 2026
      Marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Free books, great team and a fun environment

      Cons

      Not a lot of room for growth

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