4.0
21 Jan 2015
Former employee, more than 1 year
Arlington, VA
Recommend
CEO approval
Business outlook
Pros
Provided a substantially higher level of customer service toits customer base in the DC/VA area. High quality and high standard of product and goods consistently maintained.
Cons
Often times, the position of the employee was diminished in favor of customer service and in keeping with a "customer is always right" doctrine. Some middle levels and upper levels of management were consistently shirking and outright breaking rules and standsrds regarding treatment of hourly employees.