Was great before the merger - Manager Headspace Employee Review

2.0
17 Jul 2023
Recommend
CEO approval
Business outlook

Pros

When I started with the company I thought I was dreaming. The benefits were amazing, the pay was great (depending on the state you live in) and the people were incredible. However it feels like the goal is to boot the Ginger side out the door. The practices are very unethical. The lay offs forced dozens of therapists to abandon their clients because they were immediately locked out of their systems with no warning. I don't think leadership has any idea how to manage a company otherwise they would have been very profitable. I could not ethically work for this company anymore, and that breaks my heart because I loved this job more than anything until the merger.

Cons

Poor leadership, lack of communication, cares more about profit than the well being of the members they serve

Explore other reviews about Headspace

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Management, strong relationships, grateful customers

Cons

Hours, location changes, low hourly wage to rely on

2.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-they offer great resources for members to utilize -continued education to sharpen your coaching skills

Cons

-there have been so many changes and expectations that are frustrating to navigate -they expect way too much for so little pay and no benefits -this role is so taxing on your own mental health... many of the members that you see aren't a good fit for coaching, so you're also filtering a lot of members for therapy and navigate really heavy mental health conversations that aren't within the scope of coaching -feedback isn't delivered live, it's all put in a spreadsheet that's clearly input by automation

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