Know what you're getting!! - Anonymous employee Help Hope Solutions Employee Review

Dear former employee, Thank you so much for your feedback. As always, we appreciate it. First of all thank you for acknowledging that there are some pros for working at HHS especially the fact that professional growth is available for those who follow company policy. I do want to take some time to address some of your cons. First of all, you are correct - HHS is not a Fortune 500 company. It was never intended to be one and it will never become one. Also, you are correct about me not being present lately. I’m sorry if my taking a medical leave of absence to get treatment for cancer interfered with your ability to do you your job. I can guarantee you that it affected my life more than yours. But, for what it’s worth I’m sorry for not being there to give you a pat on the back and tell you that you are doing a good job doing a job that you are paid to do (and by your own accounts, being paid very well). However, please do not confuse my inability to be physically present with my ability to effectively monitor and further clients’ progress. I can assure you that I was answering clinical questions and writing treatment plans 2 days post massive surgery. I made sure all HHS clients continued to make gains in their programs. You are also correct about me being the only BCBA for a while but that is usually what happens when BCBAs give 3 days notices when they leave. But, I’d rather work 60 -80 hours/week than dismiss clients with no notice and nowhere to go or lay staff off. As far as your suggestion to hire BCBAs from outside, with all due respect, that is not your call. Based on this review and similar ones on this site it’s is very obvious that waiting for the right person (loyal, able to speak their mind in person as opposed to on social media platforms) was so worth it! But I’m sure you’ll be happy to hear that this situation has been rectified. Jess is doing a wonderful job as the lead BCBA at the Windcom office and more BCBAs will join our team at the other locations in the very near future. As far as any of our staff members getting eye lash extensions and lunches (even extended ones) I’m sure you are aware that no company has any saying (and we shouldn’t!) in the way employees use their time off. Regarding personal emergencies, we treat everyone with compassion and respect and allow unplanned time off for specific situations. I’m more than sure you used this benefit at some point during your employment with HHS. And yes, I like paper and pen data collection because it gives me more clinical information. However, you were not part of our company when we did try the electronic data collection and it did not work for us. So yeah, when I comes to this I gladly prefer not to join you in the 21st century. Anyways, thank you for being part of HHS. We value all our staff and their efforts to improve the lives of our clients. Also thank you for giving me the opportunity to address your concerns although it would have been more productive to do so in a face to face meeting instead of this public platform.