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      Hilton

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      Hilton reviews

      The worst working environment I have ever had - Front Desk Receptionist Hilton Employee Review

      1.0
      6 Jan 2017
      Front desk receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      The location is next to Hanoi Opera House, in the centre of the city.

      Cons

      Lack of support from colleagues and overall employees in Front Desk team. They have the worst management board (medium menagement level) who are alway angry.

      avatar
      Hilton Response
      9y
      Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.

      Explore other reviews about Hilton

      5.0
      18 Mar 2026
      Senior manager - data governance
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work/life balance, and great benefits

      Cons

      Can be slow to adapt to new processes

      3.0
      5 Jun 2026
      Security officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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