Lots of fun, lots of options and lots of opportunities to grow with the company. - Reservation Sales Specialist Hilton Employee Review

4.0
8 Jul 2013
Recommend
CEO approval
Business outlook

Pros

The benefits!!!! Free or low cost hotel stays, worldwide opportunities to work/travel, and cost effective insurance.

Cons

Working with technology that sometimes has a negative impact on performance and customer service.

Explore other reviews about Hilton

5.0
24 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great systems for all departments

Cons

Can be quite overwhelming to learn everything

3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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