Toxic! - Assistant Front Office Manager Hilton Employee Review

1.0
2 Oct 2019
Recommend
CEO approval
Business outlook

Pros

-Amazing team members, they made it the hardest to leave!

Cons

-Management is so toxic. They work you to death with no appreciation. Every day you walk in with so much anxiety becuase you know your walking into a circus. The culture is so toxic and nothing will ever change becuase of the management from the top. I worked at this location for 11 months and saw 5 managers just from the front office come and go.

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Hilton Response
6y
Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.

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Pros

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Cons

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3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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