Great professional atmosphere at the cost of everything else - Director of Security Hilton Employee Review

3.0
7 Dec 2021
Recommend
CEO approval
Business outlook

Pros

What Hilton has to offer is exactly what they advertise. Competitive benefits, professional, face paced environment, and opportunity for growth.

Cons

You have to grow. You can’t just stay where you feel comfortable or master a single position. When they say it’s time for you to get promoted or move you have to. If you decide not to you will almost never be considered again. I can’t speak for the company as a whole on this last one, but my particular property demanded a large amount of your time if you were a manager. I had no work/life balance or friends when I worked for Hilton.

Explore other reviews about Hilton

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Cons

No Cons to mention at this time.

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Different services and softwares provided by Hilton are convenient to have access to.

Cons

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

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