HRCC is a good company to work for - Redemption Agent Hilton Employee Review

4.0
16 Feb 2015
Recommend
CEO approval
Business outlook

Pros

With BAS (build a schedule) it is very flexible, The people who work for HRCC are awesome!

Cons

I wish we got paid more and that they cared more about us taking care of the customers (which will in-turn come back to Hilton hotels to make us all more money in the long run.. However, they are pushing more and more about up-selling, cross selling, spend more, spend more, spend more!.. I understand we need to get them to spend however, if we push people to much they are going to run from Hilton then where are we going to be!

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5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good managers and employees, Hilton family pricing

Cons

Very slow location in Houston

4.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good Management Good Location Good Salary

Cons

Bad clientele A lot of hours

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