4.0
9 Aug 2015
Anonymous employee
Current employee, more than 10 years
Mc Lean, VA
Recommend
CEO approval
Business outlook
Pros
Great hotels - great people in the hotels. Nice offices. Some change for movement
Cons
As a 30+ year employee of Hilton - I have seen many changes. The most significant have been in the last 5 years. Corporate office morale is horrible. Hilton has the spin machine working to make it seem like everyone likes their job - but upper management is in a bubble. HR is a real bubble. Many in the corporate office have never worked in a hotel and don't know how to communicate with guests. The guest is no longer a priority with Hilton. Just profits. Do more with less mentality.