Run for Your Life! - Anonymous employee Hilton Employee Review

2.0
28 Jun 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good reputation. Hilton continues to hold a lot of weight in the hotel industry careerwise for your resume.

Cons

Corporate Hotels (owned and/or managed by Hilton Corporation as opposed to a franchised property) --- continually short staffed due to continually decreasing budgets. Management is asked each year to do more on less and for less. Employees at the entry level feel it also as they too have to do more and more for less and less. Hilton has changed...was once the leader in the Hospitality Industry...is now the Hospitality BUSINESS. The corporation only cares about one thing...the bottom line, with absolutely no regard for the employees that make that goal. Check into a corporate hotel sometime and a franchised hotel...notice the difference in the employees. In a corporate hotel, most employees are overworked and it shows in their attitude.

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5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good managers and employees, Hilton family pricing

Cons

Very slow location in Houston

3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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