employer cover photo
employer logo
employer logo

Holiday Inn Club Vacations

Engaged employer

Inbound call transfer agent - Inbound Call Transfer Agent Holiday Inn Club Vacations Employee Review

3.0
29 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Overall, the comp plan can pay well if you're good at selling. Fun atmosphere in a laid back environment. Great training program. Awesome co workers.

Cons

Management is dishonesty and constantly changing policies. The quality in lead transfers has dropped significantly.

avatar
Holiday Inn Club Vacations Response
9y
Thank you for this honest review! We appreciate all the feedback that our team members can provide. We know that, without our employees, we would be nowhere as a company. Hard work definitely plays off, and we pride ourselves in a great work culture. But we also know the importance of having honesty and transparency when it comes to management. We will do our best to ensure that all managers realize and respect the importance of our salespersons. Thank you again.

Explore other reviews about Holiday Inn Club Vacations

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

good management and atmosphere. best comp plan

Cons

too much training, very corporate

3.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

You get exposure to different sales styles, personalities, and ways of handling guests. Some coworkers and leaders were genuinely supportive and wanted to see people improve. It can be a good place to build and learn how to think on your feet. The earning potential is there for the right person and the team environment itself can be fun and energetic at times.

Cons

Training and coaching experiences can vary depending on leadership style. Success often depends not only on effort, but also on access to mentorship, tour volume, and real-time guidance. Communication and expectations between departments did not always feel fully aligned, which at times created confusion around development and performance goals. During slower seasons, limited tour flow can also make it difficult for newer representatives to build consistency and momentum.

See reviews by: Helpful|Rating|Date|All