Q: What are the top reviewed jobs at HomeServe?

Customer Service Representative (61) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

Question 1

Is HomeServe a good company to work for?

Accepted Answer

HomeServe has an overall rating of 3.8 out of 5, based on over 1,259 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 77% of employees would recommend working at HomeServe to a friend and 69% have a positive outlook for the business. The best reviews about HomeServe have been left by employees working as Director, Marketing and Senior Manager.

Question 2

Does HomeServe pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

Question 3

How satisfied are employees working at HomeServe?

Accepted Answer

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

Question 4

What are the top reviewed jobs at HomeServe?

Accepted Answer

Customer Service Representative (61), Manager (24), Marketing (19), Senior Manager (17), Gas Engineer (16), Plumber (14), Director (12), Business Analyst (11), Project Manager (11), Team Manager (11), Customer Service Manager (10), Claims Adviser (9), Claims (8), Operations Manager (8), Anonymous (7)

Question 5

What are the pros of working at HomeServe according to real employee reviews?

Accepted Answer

"The people I have met over my years here have been a great support and knit together like a family" ((in 107 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 87 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 58 reviews)); "Colleagues and Customers are great." ((in 24 reviews)); "Good pay and perks." ((in 22 reviews))

Question 6

What are the cons of working at HomeServe according to real employee reviews?

Accepted Answer

"I will assume that’s a no? Again poor management." ((in 34 reviews)); "Managers don’t notice the hard work we do." ((in 26 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 13 reviews)); "At times the communication could be better" ((in 12 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews))

Question 7

What are the top reviewed HomeServe locations?

Accepted Answer

Walsall, Preston, Nottingham, London, Birmingham, Banbury, Leeds, Glasgow, Manchester, Leicester, Bradford, Liverpool, Walsall Wood, Coventry, Wolverhampton, Belfast, Dudley, Derby, Biggleswade, Watford, Huddersfield, Reading, High Wycombe, Dover, Leeds, West Bromwich, Kingston upon Hull, Northampton, Bromsgrove, Newcastle upon Tyne

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Continues to get better - Anonymous employee HomeServe Employee Review

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