5.0
3 Jun 2015
Current employee, more than 1 year
Walsall, England
Recommend
CEO approval
Business outlook
Pros
In the time I have been with HomeServe there have been many changes, the majority of which have been improvements. The SMT believe in transparency and practice what they preach. People feel free to express opinions and know they will be listened to. HomeServe is focused on doing the right thing for both it's customers and staff, rectifying the wrongs which have happened in the past. It feels like a family working for HomeServe.
Cons
The contractual working hours are 40hrs per week. This is very unusual and think that it would be great if it could be reduced to an industry standard of 35.7 hpw. The contract does not pay sick pay for the first 12 months of the contract.