8 Jul 2018
HomeServe USA Response
7yThank you for your honesty. We do value feedback. It’s disappointing to know that we're falling short of your expectations. We’re fully committed to fostering a work environment that brings out the best in our people so they can in turn offer their best to one another, our customers and our community.
A recent engagement survey indicated that 85% of our employees are proud to work at HomeServe, would recommend it as a workplace to friends and family, feel a sense of belonging, and intend to be working here for the foreseeable future. For us, that’s a record-setting engagement and sentiment score that we’re extremely proud of.
HomeServe is a place where everyone has room to learn and grow, which is why we're pleased that in our Chattanooga office, more than 70 people were promoted last year (80% were internal). We're excited about our growth opportunities, which was among the key reasons for our new building that will in turn help us increase our workforce here. Our team is comprised of well-qualified women, minorities and other individuals whose diverse characteristics and backgrounds make HomeServe a great company.
Finally, misogyny, bias, favoritism or discrimination of any kind have no place at HomeServe. If you or any of our colleagues have experienced that, you're urged to speak with a company leader or human resources.