CRC - Anonymous employee Hotelbeds Employee Review

1.0
16 Jul 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Weekly pay, every Friday. Good benefits

Cons

By far the worst work environment, you'll be bullied if you don't reach their ridiculous numbers for solving post travel cases. They expect you to solve 40 cases per day(email complaints from halfway across the globe) plus answer the phones for emergency situations. Micromanaged left and right. Supervisors are not helpful, you will get attitude if you have doubts,you will get threatning emails if you make a mistake. Training will be 1 week and a half, then you'll be put on the floor and they expect a high non realistic solution rates. If you don't reach those numbers you will get yelled at in front of everybody.

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5.0
9 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great culture, diversity, good benefit and bonus plan

Cons

Sometimes the company has last minute work load

4.0
8 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Overall good company to work for with good salary and benefits. Remote position.

Cons

Too many emails from management

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