Hotelbeds Reviews | Glassdoor.co.uk

Hotelbeds Reviews

Updated 18 Jul 2019

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Found 188 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
36%
Recommend to a Friend
26%
Approve of CEO
Hotelbeds CEO Carlos Muñoz
Carlos Muñoz
18 Ratings
Pros
Cons
  • "poor company culture and values(in 8 reviews)

  • "Pressure from main office in Spain(in 7 reviews)

More Pros and Cons
  1. "Good place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Hotelbeds full-time

    Pros

    Big company with many opportunities if one is eager to learn and grow and reports to the right manager

    Cons

    Very slow in adapting to changes

    Advice to Management

    Take strong decisions

    Hotelbeds2019-04-25
  2. Helpful (2)

    "Reputation Corroding Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at Hotelbeds full-time for less than a year

    Pros

    A market leader that pays a reasonable salary, however they definitely want their ‘pound of flesh’ in return. Your expected to work above and beyond while under intense pressure.

    Cons

    * Hotelbeds don’t consider their hotel suppliers as partners, and indeed, customers that are buying a distribution service. But as assets to be exploited to the maximum. * Distribution of FIT rates via B2C appears to be their default position even when it is forbidden by contracts terms. *Hotelbeds internal processes and operations are by design purposed to over sell allocation, ignore close outs and under pay hotel...

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    Advice to Management

    Long term your current strategy has to fail as all the hotels will eventually get fed up of being exploited and treated poorly. distribution of FIT rates to anyone and everyone is a total disregard for your hotel partners and undermines the whole industry. Gaining an edge by sharp practice is not sustainable. Hotels hate Hotelbeds for a reason.

    Hotelbeds2019-05-02
  3. Helpful (1)

    "Lack of direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook

    I have been working at Hotelbeds full-time for less than a year

    Pros

    The staff are great - you get to work with genuinely nice people. Great diversity within the organization also.

    Cons

    Not a great time to work there as there is a lot going on in terms of changes and consultations. Lack of direction and processes within the organization. The culture within the office is not so good as staff morale is understandably at an all time low. Pay is low and benefits are just ok.

    Advice to Management

    Stop pretending that you know what you are doing it’s only a matter of time before it becomes obvious that you don’t and things start to fall apart.

    Hotelbeds2019-04-26
  4. Helpful (3)

    "Pretend global player"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hotelbeds full-time

    Pros

    • Lots of roles allow for travel. • People generally don't know what they are doing so it's easy to do better. • If it suits you to be lazy - this is the place for you.

    Cons

    • You'll never be given a decent hotel to stay in - ironically. • As soon as you attempt to do anything good, management will ask you to make it mediocre so you don't show up your colleagues. • There's no sense of humanity. People are poorly treated. You'll be asked to move country and then fired for some dubious reason soon after. • The company is run on ego. Don't share ideas or opinions that might be better. You'll...

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    Advice to Management

    • You need to step back and let people with global know-how run this business. • You don't understand people - and you don't seem intent on understanding people. I think you should give that a go. • Palma is not a place to hire the experienced people you need. Relocate your HQ.

    Hotelbeds2019-03-20
  5. Helpful (2)

    "Bitten off more than they can chew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at Hotelbeds full-time for more than 3 years

    Pros

    People are generally great. Coping with massive corporate change and management indecision.

    Cons

    Aiming to be the number one in the industry without having a defined plan of action to get there. Any plan which is in place is not supported by adequate direction. Decisions made slowly and often changed once hard work has been done to achieve the original targets. Confusing for employees.

    Hotelbeds2018-11-13
  6. Helpful (1)

    "Awful, truly awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at Hotelbeds full-time

    Pros

    Growing fast, good reputation in market, hq in palma de malllorca, 300 days a year of sunshine

    Cons

    Growing too fast with too much at stake for control freaks and people promoted beyond their capabilities

    Advice to Management

    Get a life, treat people with respect, take a good look at nepotism, and how many partners are recruited of senior managers not on merit but because who they are married to

    Hotelbeds2018-12-07
  7. "Good salary but no benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Agent in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Hotelbeds full-time for more than a year

    Pros

    Salary higher than average in the industry Good team in operations

    Cons

    No benefits Small kitchen & common areas No good communication between teams

    Hotelbeds2018-09-02
  8. "It's growing, but it takes time"

    StarStarStarStarStar
      Current Employee - Contracts Manager in London, England
      Recommends
      Positive Outlook

      I have been working at Hotelbeds full-time for more than 3 years

      Pros

      The company is growing and there are several opportunities to grow

      Cons

      Its still very unorganized structure

      Hotelbeds2018-07-26
    • "Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook

      I have been working at Hotelbeds full-time

      Pros

      Fast moving, big player, great future it can cope, realize company needs to change.

      Cons

      Poor Organisations, Spanish support Spanish moving from job to job and manys are doing wrong job, Island Mentality, Wrong decisions over and over. Current enviroment toxic.

      Advice to Management

      Listen to the staff and learn openley from many mistakes. I agree with all comments here - good and bad

      Hotelbeds2018-06-14
    • Helpful (3)

      "Hotelbed Group"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Positive Outlook

      I have been working at Hotelbeds full-time

      Pros

      Dynamic, aggressive in the market, can do attitude, will to win

      Cons

      Sexist, centrist, provincial, chooses too many shortcuts/quality is bad, worst HR department that I have ever seen, communication is appalling

      Advice to Management

      You can't be global from Palma Realise that women are also good in business not just at raising kids Having nice newsletters does not make your communication good: it is just bad with fancy newsletters. It takes more than that to communicate well

      Hotelbeds2018-03-20
    Found 188 reviews