Use you and discard you after abusing you - Telesales Specialist Humana Employee Review

1.0
24 Jan 2019
Recommend
CEO approval
Business outlook

Pros

the pay & benefits but they got rid of a lot of us and took on newbies and paid them way less

Cons

Do not sacrifice your family life for these users. They won't look at your years of loyalty and production and treat you right when they decide they need to trim staff. They don't value good or loyal employees. They treated employees terribly when they are trying to get rid of them, no matter if they are top producers. They will cut your call volume and then use that to write you up that you have very little production. If you're getting killed with calls while you sit and watch other top producers sitting idly by and you dare to speak up on their behalf, then you become the next target and they don't stop until they eliminate. Not a good environment

Explore other reviews about Humana

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Honest. Fun, caring but tough

Cons

Always about to get better

3.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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