1.0
18 Jul 2014
Former employee, more than 3 years
Louisville, KY
Recommend
CEO approval
Business outlook
Pros
Paid parking passes Some co-workers could be fun Overtime was easy to attain
Cons
Blackout dates for time off requests could be up to six months at a time - no vacations, days off, doctors appointments, etc. Required overtime (working 60-70 hours a week for months on end) Constant computer monitoring of time away from phones- ex.-timed bathroom breaks. Based on the difficulty of specific work load cases, some quotas were not attainable. Terrible health insurance- Humana used their employees as guinea pigs to try out new insurance plans to see if they would do well with the general public.