Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Humana

      Is this your company?

      Humana reviews

      Good Company - Customer Service Representative (CSR) Humana Employee Review

      4.0
      30 Nov 2021
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, good trainers when in training classes. The job is to assist Medicare recipients so you feel like you are helping those elderly who really need guidance to there medical options.

      Cons

      After training you are thrown in to the wolves and their is not a lot of assistance to help you. The managers also get on your case of how long you are the phone and you practically just started and getting the hang of it. This can be come highly stressful.

      Explore other reviews about Humana

      3.0
      14 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
      See reviews by: Helpful|Rating|Date|All
      Related searches: Humana jobs | Humana salaries | Humana benefits | Humana interviews | Humana conversations
      Humana reviewsHumana Customer Service Representative (CSR) reviewsHumana review