It's not bad but not the best - Inbound Customer Service Representative Humana Employee Review

2.0
16 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Good benefits. Nice leadership. Supportive bosses.

Cons

The main con is that you do not have any sick days during your first 120 days of employment. If you get sick you must come to work and work sick. No matter how crappy you feel you must do it. You get an occurrence if you do not show up to work and at the second occurrence you get fired. There is no way to bypass the occurrence. Not even a doctor's note or some valid reason. you don't come to work you're out. I believe that is ridiculous, especially coming from a healthcare company. They tell you they care so much about your well-being you better not get sick because if you do you're out.

Explore other reviews about Humana

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Honest. Fun, caring but tough

Cons

Always about to get better

3.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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