Toxic management culture, avoid at all costs - Sales Hyperoptic Employee Review

1.0
8 Aug 2024
Recommend
CEO approval
Business outlook

Pros

- Reasonably nice office in London and flexibility to work from home.

Cons

- Management team have completely unrealistic expectations and no idea how to get to where they want to be. They’ll change direction enough to give you whiplash. - Toxic culture where you are made to feel like just a number. Sales will always be prioritised over employee wellbeing. - You’ll likely be given a job to do that is completely different from the one you applied for. People will leave every month and you will just be expected to pick up their work. Many roles are not backfilled, yet the output of the team is expected to stay the same. - So much time is spent in internal meetings, ‘deep diving’ into issues and creating action plans that never get actioned because there isn’t enough resource to do them. - Internal processes are ridiculously complex for the size of the company, so getting anything done is a slow and painful process. - Everything is a song and dance to appease the investors. Targets are completely unachievable. - The best you can hope for as a reward for hard work is a ‘Hyperfive’… an automated email ‘thank you’. No monetary benefit, no pay rises and no clear career progression or support from HR.

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Hyperoptic Response
1y
Thank you for your feedback. We take every review seriously and are sorry to read you are not having a positive experience at Hyperoptic. Employees' experience is important to us and we would like to invite you to contact the People Team so that we can hear more about your concerns and support you. Thank you, the Culture & Engagement Team.

Explore other reviews about Hyperoptic

5.0
6 May 2025
Recommend
CEO approval
Business outlook

Pros

Effective, fast and good environment to work in.

Cons

Could have better salary and more bonuses

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Hyperoptic Response
1y
Thank you for your review. We are glad to see the 5 stars and read that you had a good experience working at Hyperoptic. Thank you as well for the feedback on bonuses and salary, it's important to us to know what employee and former employees think should be improved. We do have an annual salary review process, designed to ensure fair remuneration based on job performance and market standards. However, not every review results in an increase, as it depends on various factors that are defined for each review cycle. The same it is for the bonus, which is based on performance. Thanks again for your review, the Culture and Engagement Team
3.0
12 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Shared workload, good hours, easy to learn network

Cons

Poor career progression, management don't listen to complaints or issues, a "seniority is always right" attitude that doesn't encourage collaboration or ideas

2
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Hyperoptic Response
4y
Thank you for leaving a review - we do really appreciate it. It's great to hear that you enjoyed the working hours and the sharing of workload with colleagues. Your comments around career progression are something we would like to discuss more with you - please do reach out. We have rolled out a lot of work across the engineering workforce focused on bringing clarity on career pathways and what needs to happen to make that progression. Our culture is very much focused on working smarter. together which means sharing feedback, working on problem solving together so its not pleasing to hear your comments around ideas being discouraged. Please do get in touch as we would love to discuss your comments in more detail. Thank you, The Culture and Engagement team
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