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ICON Communication Centres

Is this your company?

Soul-crushing work for people with low self-esteem - Sales Specialist ICON Communication Centres Employee Review

1.0
11 Apr 2014
Recommend
CEO approval
Business outlook

Pros

misery loves company. At this company you will need an eclectic and international bunch of people and quickly make friends. misery loves company. Within a couple days I had FB-friended a few people from within my entourage (the people who sit at your pod with you). You've got artists, musicians, writers, etc. misery loves company. There's potentially a number of screwups, who, like you and me, have lowered their standards even lower to find work here.

Cons

ICON isn't just a call-center. It's an industrial-sized rendering company where men and women with low self-esteem issues go to humiliate themselves on a daily basis. Bang out 150 to 300 phone calls a day, saying the same thing over and over again. That's the job, deal with it. But receive absolutely zero recognition (and I happen to be their top producers in terms of call volume). And the final touch is on payday (which to add insult to injury is not on the final day of the month but on ... the 10th of the following month) when you discover, yet again, how little you get paid for 8 hours of focus and physical work (and vocal chords that are possibly suffering long-term damage). I've never been paid so little.

Explore other reviews about ICON Communication Centres

5.0
27 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Nice team, good atmosphere, multicultural, active, open-minded and modern company, pleasant office but also practical to work from home.

Cons

I am living far from Prague, can be problematic for me after the pandemic if the management decide to go back to work into the office in Prague.....

avatar
ICON Communication Centres Response
4y
Thank you for being an amazing part of the ICON team! We really appreciate you spending your career with us and want to make sure that ICON also works for you; if you do have issues working from the office due to distance, please talk to your Line Manager as soon as possible. :)
5.0
1 Nov 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great team to work with - Good career progression and mentoring - Very multi-cultural company

Cons

- Benefits package should be tailored to home office needs and improved - Better compensation package

avatar
ICON Communication Centres Response
4y
Thank you for your incredibly thoughtful and considerate review. We're on board with your list of pros and as to the list of cons - we agree about further tailoring the benefits and remuneration to the hybrid working model and this is planned for 2022. :)
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