Pros
Good benefits, pension. Healthcare, flexability, wfh
Cons
Managers love a a yes man. You will go far if you can kiss butt and backstab your collegues. Dont tell them problems as they dont want to hear it, even suggesting solutions are not liked if it cost the tiniest bit of money. Managers and team leaders lack basic skills to manage and lead a team. There is a bully culture but it's ok because everyone does online training on procedures so they can ignore this. Favouritism to ihs staff employees, managers hire friends. IT service desk dodge anything complex and seem demotivated. Pay rise is minimal. General penny pinching. You cant learn anything new as the person teaching you worries they will lose their job. Individuals as well as teams can be made redundant at a moment's notice.