Pros
The people who you work with on your study/ department are often very supportive - especially those that surround you in the office (when CRAs could work in the office). Additionally, the benefits are helpful although, they are cutting down on those as well. They used to have benefits to help employees purchase home computers every two years but that was thrown out. Now, it is the generic health insurance and vacation accrual with an additional 7 days for US holidays. However, there is work flexibility in case of doctor's appointments, etc. This flexibility depends on the manager and department.
Cons
Lots of layoffs and cutbacks that have started with the current CEO. There have been layoffs every single year within my office, alone. Within the whole company, there have been more layoffs. These layoffs are not small and usually consist of whole departments in a certain office. Additionally, there is a lot of US work movement to countries where they can pay less like India and China. This causes a general feeling of unease coming to work each day and has really taken morale to an all new low. However, report quality decreases and the CRAs have more work to do. Additionally, compensation is lower than average in the area.