28 Oct 2022
Immanuel Response
3yHi there! Thank you so much for taking the time to write your review of your experience with our team at the Newport House. We strive to ensure you feel supported here and can focus on providing excellent healthcare to our residents.
To provide context for our approach to staffing, the resident-to-healthcare staff ratio is a priority for Immanuel. In staffing, it is 1 of 7 in the area to have a 5-star rating, according to the CMS (Centers for Medicare and Medicaid) website. For the Newport House specifically, it is a 5-star facility overall.
If you want to continue this conversation offline, please feel free to send us an email at hr@immanuel.com.