Pros
Useful product, better than managing a bunch of unix/linux servers and building out your own backend API's/Scripts for logging/management/upgrades, etc. Adding of "security" data makes the product more useful, logging of data and needed data points could be better though.
Cons
Point product. No major improvements last two years. Push to BloxDDI sacrificed ability of full feature set and impacted ability of current customers to get significant UI/Code improvements. Due to code restrictions, scripting that can be done in unix/linux not possible in product. Also product not the fastest when compared to unix/linux, but it is purpose built and has inherent protections unix/linux does not. Company is now double private= two equity company owners, which means compensation is being brought inline with OTE, no more going past- which was major reason for sales staff to stay. No stock, and gated compensations, why be there?