Great Place To Start A Tech Sales Career - BDR - Anonymous employee Infor Employee Review

4.0
18 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Decent Pay & Benefits starting right out of college. -Great place to gain experience selling tech into multiple sectors of the economy. -Wonderful coworkers and overall fun culture. -Excellent work/life balance. Above average PTO policy, flexible works hours, never have to work nights/weekends, never have to answer calls/emails after hours. -Low stress. Work isn't hard if you're not shy and comfortable with cold calling. -Ability to forge your own path. Lots of opportunity for individual success and multiple paths for career development. -BDR Management and Sales Teams (Inside and Outside, Direct and Customer base) generally mean well, want you to succeed, and will do their best to help you. -Opportunity to collaborate with colleagues all over the world. Downtown St.Paul is a nice place to work. -It's common to get promoted into a sales, account management, solutions consultant, or marketing role within 12-18 months if you're ambitious, hit your numbers, and are well liked.

Cons

-Prospects haven't heard of us and current customers tolerate us. Brand awareness needs to be improved. It's very common to call into net new prospects who are familiar with Oracle, Netsuite, SAP, Salesforce, Workday, Sage, etc. but have absolutely no idea who Infor is. When up/cross-selling to the install base, BDR's are completely oblivious to implementation/upgrade/maintenance/support challenges current customers are facing, which diminishes our impact/confidence and just further frustrates the customer with whatever they're facing. -Training and initial on-boarding is minimal. Although the mentorship program is a great idea, it's too heavily focused on the art of selling and not enough on Infor products and the competitive landscape (which I believe is especially important since Infor has a seemingly endless product portfolio). I've lost potential deals over the phone with prospects who were initially interested and then were turned off when BDR's were unable to answer relatively rudimentary technical questions. -Bureaucracy is rampant. Addressing some relatively simple issues can take weeks/months and cross dozens of desks. Departments don't always talk nicely to each other. -Infor Partner Network is hit or miss regarding quality of closing deals and willingness to work with BDR's. (By comparison, Infor Sales Teams are generally filled with top-notch professionals) -Perks are slowly disappearing while expectations are creeping up. Working 4 days a week, partial telecommuting, and dedicated individual professional development time (ability to self educate on products, competitors, etc.) are gone/significantly reduced while quotas grow and compensation remains the same. -Competitors generally pay more for similar BDR & Inside Sales roles. -Certain roles/departments don't seem to take BDR's seriously since most of us are younger/not as professionally experienced, even though we work hard to generate revenue and are eager to learn.

Explore other reviews about Infor

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, everybody very helpful

Cons

Do not like the location

1
3.0
22 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I like working at Infor. I’ve been here for roughly five years. I enjoy the work, believe in the product, and genuinely like the people I work with and for.

Cons

There has recently been a very strong “AI-first” push across the company. To be clear, I understand the value. AI absolutely can streamline operations and free people up to focus on higher-value work. Used correctly, it’s useful. The problem is that there does not appear to be a clear or consistently enforced policy around what constitutes appropriate use versus misuse or outright abuse. There should be better guidance around where AI helps productivity, where it introduces risk (especially around company information being entered into public tools), and where the line is between use and replacement of basic job responsibilities. For example, I recently had a coworker explain that they created AI automation to read and manage their emails so they rarely have to review or respond themselves, while acknowledging things are likely missed. The same person records meetings for transcripts, leaves their laptop during the call, then relies on AI afterward to summarize what happened. At a certain point, it raises a legitimate question: are we using AI to improve productivity, or are we using it to avoid participating in the job altogether? Right now, reactions internally seem split. Some employees view this as a serious abuse of the technology, while others appear fully on board with it. That disconnect alone suggests the company needs clearer expectations and policy guidance. AI should support human judgment and critical thinking. Not eliminate the need for employees to engage in their work entirely. And how does the company determine when that is being done?

avatar
Infor Response
4w
At this time of change, growth, and continuous improvement, our employees are encouraged to speak up if they see an opportunity to make our ways of working better. Please send your feedback to myfeedback@infor.com so we can better understand your concern.
See reviews by: Helpful|Rating|Date|All