Pros
Great employees. They are good at hiring talented and professional people.
Cons
Base pay is far below the industry. The promise of commissions and residual payments on sales is not truthful. The average new sales rep will only earn base pay for the first 12 months. Sales are very hard to get because they are ridged on price. Pricing is the highest in the industry and they justify it by claiming the best customer service. Truth is, there is so much employee turnover in sales as well as in customer service that the clients get average customer service. It is not proactive as the claim it is far more reactive. Sales reps are hired to leverage their contacts for the fast easy sale. Most reps become disillusioned when they make their first sale and realize how small the commission is and that the residual is also very small. They then realize it will take 10 years to reach the financial goal they thought they could reach in a year or two. This is when most reps quit or they stop trying and collect a paycheck until they get let go. Most reps are gone in less than 18 months. You can do the same work and make more money at nearly any other HR company. Insperity is loosing customers and employees because they market has become more competitive and they are still trying to sell a Rolex to Walmart shoppers. It use to take 6 proposals to get one deal to close. Right now it takes 15 to get one to close. Pricing is often 20k to 30k higher than the competition and when you need to lower the price to get the deal, Insperity management makes you reduce your commission first, in some cases you will make nothing but the residual. That can be 40 to 60 dollars a month. It often takes 4 to 6 months to get one deal to close. You aren't looking for a needle in a haystack, you are looking for a unicorn in a haystack. The PEO product is very hard to sell against the competition due to price and their is a reputation of reps quitting as well as accounts getting new customer service folks assigned to them because the last ones quit. Clients don't like this because they are paying for a dedicated customer support team that they get to know on a first name basis but then they quit. The new folks don't have the knowledge to answer questions and training is so fast with large classes of new people that they can't effectively train the new people. The non-PEO products are a little easier to sell from a price perspective but the sales reps only make a few hundred dollars on those sales and there is NO residual at all. It still takes 3 to 4 months to close those deals and a few hundred dollars is a joke for the amount of work it takes to get it all done. The new Workday product will be treated the same, One time payment to the rep, no residual. Save yourself a lot of wasted time and go work for ANY other HR company. Unless you are going to be happy with the base pay and don't require any other money. However they will terminate you quickly if you don't get sales in the door. Either way you will likely be gone in under 18 months.
