Unfair employment practices and immature management - In Store Shopper Instacart Employee Review

2.0
17 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Instant employment, app is decent, they provide the atmosphere and relationship with the store.

Cons

Even though you're an employee, you are required to use your own cell phone with no reimbursement or charger. The app that you work from is decent, but has a good amount of glitches. They expect you to take 68 seconds per item (if you have to get 6 cases of water that's still 68 seconds). Even though the app doesn't always provide good UPC codes that slows down shopping, you will still get reports that you must keep to your time. This company is embroiled in a lawsuit for skimming tips from Full Service Shoppers and I believe it. Their company culture is very one sided and don't care about their employees. If you have an issue while shopping you can wait an hour on hold for their customer service. They are using USPS Priority Mail boxes that they get for free at the post office.

Explore other reviews about Instacart

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good place to work just need to figure out navigating politics at times.

Cons

have a little more structure but this was a long time ago

4.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and the ability to work when I need to. It can be useful as side income, especially if you need something that fits around school, job searching, or other responsibilities.

Cons

Pay can be inconsistent, and it often depends heavily on order availability, tips, distance, and customer demand. Some days are worth it, while other days do not feel worth the time, gas, or wear on the car.

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