Owner doesn't see reality. She admits that she hates technology but at the same time runs a technology company. As a result she forces decisions that do not make sense in today's technology landscape and refuses external suggestions from her team that other technology business have implemented and found success in. She is too stuck on "how things used to be", "we've never done it that way before" and her own personal life and it's drama (which she drags into the workplace, if she ever decides to show up). She blames everyone else other than herself when things go wrong, even yelling at staff at times. If you need a job it's OK but dont stop looking even if you get hired. I am surprised the business hasn't crumbled yet. Pay is also below the 10th percentile for the area.