employer cover photo
employer logo
employer logo

Intek Communications

Is this your company?

After more than five years of honest service to the company, it is cutting our pay for more than 28%. - Cable Technician Intek Communications Employee Review

1.0
23 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Low supervision, for some tech, may not be a good idea. Free company phone. Company provided tools.

Cons

There are so many cons, it is almost impossible to list them. Please don't work at this job to experience them first hand. 1. Horrible hours, 2 shifts: 8-6:30 & 9:30-8. 365 days, you work 4 days on, 2days off, never ending. 2. Bad supervisors. The supervisors couldn't care less about the tech. Most of them are lazy, and do nothing but yelling at you when issue surfaced. 3. Rogers dispatch is just as horrible. Your calls will get moved and deleted. Dispatch will drop bad calls on you and take away good money calls to give to techs they know. 4. You get a company truck, but you pay a daily minimum of $5 for gas. Your truck is monitored by GPS. 5. You have to pay for your own benefit. 6. Winter is hell. 7. When there are calls, you make money because it is piece work. But when there are no calls, you were not allowed to go home, but wait at Tim Horton's for the whole day. Personal worst day: $30-$5 gas. $25 for a 10 hours day. And it is not rare to have one once a month. 8. You got sent all over the place to work. Your fixed location is a joke. If you are a Toronto tech, don't be surprised to work in Barrie for the whole winter. There are guys in the company that are forced to drive over 100KM one way every day to work.

avatar
Intek Communications Response
9y
Thank you for your review. It is unfortunate that you feel that way. Intek is very open and honest that the Field Service and Installation Technician position is not for everyone. The hours of work, the pay system, driving requirements, etc. are all outlined during the interview process, prior to employees being hired. Intek's competitors work the same hours, and pay employees based on the same model. That being said, Intek employs approximately 200 employees who work in this position and they are able to make an honest and lucrative living. Intek's vehicles are monitored by GPS, for the safety of our employees as well as the public at large. The $5.00 per day charge is for employees who wish to keep the company vehicle at their place of residence. Employees have the option to park at one of Intek's offices, and the $5.00 fee is waived. Furthermore, employee benefit premiums are paid partially by the employee, and partially by the company. In January of 2017 Intek made enhancements to its benefits program, based on employee surveys and feedback. Intek did not increase benefits costs for employees with these enhancements.

Explore other reviews about Intek Communications

3.0
18 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Good benefits Great Salary Work from home

Cons

Lot of hours spent working

3.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Good company to start a career in telecommunication

Cons

lots of physical work to start with

See reviews by: Helpful|Rating|Date|All