1.0
4 Oct 2025
Current employee, less than 1 year
Chicago, IL
Recommend
CEO approval
Business outlook
Pros
Good benefits, coworkers are friendly and helpful.
Cons
Poor management. You will not receive full training before being put on the phones. Supervisors and managers lack knowledge, and about 50% of the time you won’t get correct answers to your questions. There is excessive micromanagement, which makes the workplace very uncomfortable. If you are a recent graduate, you might be misled by managers’ fake smiles. People stay there forever, mainly because you can do whatever you want during work, like watching videos all day, and still get paid !