If you're smart enough to research on Glassdoor, you're smart enough not to take this job. - Leisure Sales Agent JC Resorts Employee Review

Other departments named the call center "The Dungeon" due to its lack of windows, doors, and natural light. Getting promoted requires a threat to quit with another job offer. Grey areas in a lot of ethical situations. Having to take calls non-stop most days. High turnover. Work every weekend and holiday other than Christmas and New Years Day. Cold calling previous guests during down time.