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      JCPenney

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      JCPenney reviews

      Fast paced environment - Customer Service Associate JCPenney Employee Review

      3.0
      6 Sept 2011
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      They are always wiling to comply with you work, school availability. And the associate discount is helpful!! I recommend this job to first time workers, good place to start.

      Cons

      Weekend and holiday shifts are horrible. Money is not all that great, and the customers can be a handful, specially in christmas.

      Explore other reviews about JCPenney

      5.0
      4 Mar 2026
      Operations
      Recommend
      CEO approval
      Business outlook

      Pros

      laid back work environment for a college student

      Cons

      salary stayed the same throughout the years

      3.0
      25 Jun 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      its a good starter job for someone in high school

      Cons

      schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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