JCPenney Reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
avatar

Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
27 Oct 2019

Great!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible hours, if you have a problem, managers are very willing to work with you

Cons

Training felt a little lacking, when I was let out on the floor, I didn't feel confident I could do my job the right way

4.0
16 Jun 2022

Consultant

Recommend
CEO approval
Business outlook

Pros

Great place friendly people , good environment

Cons

None great place nothing to complain about

4.0
3 Oct 2020

A troubled company

Recommend
CEO approval
Business outlook

Pros

Great upward mobility while learning many different departments

Cons

Unstable company and not much outlook to improve

Viewing 1 - 3 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.