Okay. Could be a lot better. - Sales Associate JCPenney Employee Review

2.0
9 Mar 2012
Recommend
CEO approval
Business outlook

Pros

Pay is okay compared to other stores. The employee discount was just increased. My coworkers are really great. Daily meetings to let employees know what's going on in the store. The no coupons policy makes the sales associates job easier. Since Ron Johnson became CEO the store looks a lot nicer.

Cons

There is far too much pressure to get credit applications. We were actually told not to take no for an answer. The hours have been cut drastically. Too much emphasis on getting the customers to give a "highly satisfied" rating on the customer service survey.

Explore other reviews about JCPenney

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

See reviews by: Helpful|Rating|Date|All